Dental Office Operations Lead

TAG - The Aspen Group; North Little Rock (AR); Vor Ort; USD 26.000 - 30.000; Vollzeit

Benefits dieser Stelle

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Flexible scheduling

Career development

Continuous learning

Zusammenfassung

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join our team in a full-time capacity. You will report to the Manager and oversee daily front office tasks while delivering exceptional patient service and maintaining efficient office operations.

The role includes a comprehensive eight-week training program, collaboration with the dental team, insurance verification, scheduling oversight, and support for a patient-centered practice culture.

Qualifikationen

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Aufgaben

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team; Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Kenntnisse

Customer service

Communication

Interpersonal skills

Analytical thinking

Organizational skills

Ausbildung

High school diploma or equivalent; college degree preferred

Jobbeschreibung

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join our team in a full-time capacity. You will report to the Manager and oversee daily front office tasks while delivering exceptional patient service and maintaining efficient office operations.

The role includes a comprehensive eight-week training program, collaboration with the dental team, insurance verification, scheduling oversight, and support for a patient-centered practice culture.