Dental Office Operations Lead

Aspen Dental; Dickson (TN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance + dental + vision

Paid time off

401(k) with match

Career development opportunities

Supportive culture

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead). You’ll manage daily front office tasks, support patients, and participate in an eight-week training program to set you up for success.

We offer a generous benefits package, paid time off, health/dental/vision, 401(k) with match, and growth opportunities in a supportive culture that values teamwork and service.

Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Customer service

Interpersonal skills

Analytical thinking

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead). You’ll manage daily front office tasks, support patients, and participate in an eight-week training program to set you up for success.

We offer a generous benefits package, paid time off, health/dental/vision, 401(k) with match, and growth opportunities in a supportive culture that values teamwork and service.