Dental Office Operations Lead

Aspen Dental; Florida; Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development opportunities

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager in Hialeah, FL. This Operations Lead will supervise front desk tasks, help drive patient satisfaction, and support the Manager in day-to-day operations.

You’ll participate in an eight-week training program, coordinate scheduling, verify insurance, collect payments, and collaborate with the clinical team to ensure high-quality care for patients.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills with patients and team.
• Analytical thinking and attention to detail are essential.

Responsibilities

• Provide superior patient service with compassion and care.
• Collaborate with the dental team to deliver patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager guidance, supervise daily non-clinical tasks for the team.
• Review daily data to evaluate practice performance.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, balance deposits, and process payments.
• Handle additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager in Hialeah, FL. This Operations Lead will supervise front desk tasks, help drive patient satisfaction, and support the Manager in day-to-day operations.

You’ll participate in an eight-week training program, coordinate scheduling, verify insurance, collect payments, and collaborate with the clinical team to ensure high-quality care for patients.