Dental Office Operations & Finance Manager

Empower Dental Group; Rancho Cucamonga (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Job summary

Empower Dental Group in Southern California is seeking an experienced Dental Office Manager to lead financial coordination, scheduling, insurance processing, and team leadership across 7 practices. You will oversee budgets, billing, and compliance while driving a patient-centered, efficient operation.

The role requires robust knowledge of dental procedures, insurance processes, and practice management software, with a focus on revenue integrity and solid leadership.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of experience in multi specialty dental office management (required).
• 5+ years of total experience in a dental organization (required).
• Knowledge of dental procedures, terminology and insurance processes.
• Strong understanding of third-party financing options (e.g., Sunbit, CareCredit).
• Proficiency with dental practice management software (Open Dental) (required).
• Working knowledge of EHR and dental/medical billing coding.

Responsibilities

• Provide accurate treatment estimates and document financial agreements.
• Collect co-pays/deposits prior to scheduling and assist with financing.
• Manage budgets, monitor expenses, and oversee billing/collections.
• Collaborate with billing staff for correct posting of codes.
• Generate financial/performance reports for ownership/management.
• Manage provider schedules to maintain optimal flow and experience.
• Coordinate appointments and transitions between clinical/front office teams.
• Track follow-ups on treatment plans to ensure timely scheduling.
• Oversee day-to-day office operations, supplies, sterilization, and facilities.
• Confirm insurance benefits, pre-authorizations, and communicate details to patients.
• Coordinate with insurers to process claims and manage denials.
• Lead daily team huddles and collaborate with clinicians and staff.
• Supervise, train, and evaluate staff; support hiring decisions.
• Maintain compliance with OSHA, HIPAA, CDA, and HR policies.

Skills

Team leadership

Financial coordination

Scheduling management

Communication

Regulatory compliance

Education

High School Diploma or equivalent

Tools

Open Dental

Job description

Empower Dental Group in Southern California is seeking an experienced Dental Office Manager to lead financial coordination, scheduling, insurance processing, and team leadership across 7 practices. You will oversee budgets, billing, and compliance while driving a patient-centered, efficient operation.

The role requires robust knowledge of dental procedures, insurance processes, and practice management software, with a focus on revenue integrity and solid leadership.