Dental Practice Operations Manager

Gentle Dental; Indio (CA); On-site; USD 80,231,000 - 90,922,000; Full time

Job summary

Gentle Dental is seeking a Business Manager in California to oversee daily office operations, supervise non-clinical staff, and ensure high-quality patient service. The role collaborates with a Director of Operations and an Area Clinical Director to maintain smooth operations and a positive team culture.

You will manage administrative duties, payroll, billing, and reporting, while ensuring compliance with state dental laws and company policies.

Qualifications

• Experience in dental/healthcare management preferred but not required.
• Excellent verbal and written communication skills.
• Computer literacy is a must; experience with dental practice software is a plus.

Responsibilities

• Maintain an office environment that ensures optimal patient care and customer service.
• Directly supervise the office team, including selection and training of non-clinical staff, monitor hours and approve timesheets.
• Evaluate and review office production and procedures to improve efficiency and profitability.
• Organize day-to-day operations and schedule adequate staffing to support providers.
• Collect payments and handle insurance claims in accordance with company policy.
• Review production reports to ensure budget targets are met or exceeded.
• Act as backup to front office tasks as needed and ensure compliance with policies.

Skills

Verbal communication

Written communication

Computer literacy

Denticon experience

QSI experience

Education

Bachelor's degree

High school diploma

Tools

QSI/Denticon

Job description

Gentle Dental is seeking a Business Manager in California to oversee daily office operations, supervise non-clinical staff, and ensure high-quality patient service. The role collaborates with a Director of Operations and an Area Clinical Director to maintain smooth operations and a positive team culture.

You will manage administrative duties, payroll, billing, and reporting, while ensuring compliance with state dental laws and company policies.