Dental Office Manager

Dental Pros; Buena Park (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Dental Pros is seeking a collaborative Dental Office Manager to lead our front and back-office operations on site in Buena Park, CA. You will oversee patient flow, schedules, supplies, and cash management while guiding staff with strong leadership and a focus on outstanding service.

The role emphasizes teamwork, organizational skills, and attention to detail in a dental/medical setting, with a priority on accurate billing and patient experience.

Qualifications

• High School Diploma or GED required.
• Experience in dental or medical setting preferred.
• Excellent customer service and organizational skills.
• Knowledge of billing and bookkeeping concepts (DHMO, Denti-Cal, PPO) preferred.

Responsibilities

• Manage all aspects of the dental office including patient care and finance.
• Receive patients, schedule appointments, maintain provider schedule and assist with treatments as needed.
• Process insurance claims and payments and resolve past-due accounts.
• Oversee payroll management and employee relations including performance appraisals and terminations.
• Develop business plans to optimize facility resources and maintain office budget, supplies, and cash control.

Skills

Leadership

Problem-solving

Interpersonal skills

Attention to detail

Bilingual Spanish/English

Education

High School Diploma or GED

Tools

Billing software

Payroll administration

Job description

We are looking for someone who is collaborative and friendly to become our dental office manager. As a part of our team, you will maintain staff schedules, supplies, resources, customer service control, and cash flow. Following up with patients, providing leadership, and motivating the team should naturally come to you. Our ideal candidate has excellent interpersonal skills and attention to detail administration.

Dental Office Manager Duties & Responsibilities:

• Manages all aspects of the dental office, including patient care and finance.
• Receives patients, schedules appointments, maintains provider schedule, and assists with treatments as needed.
• Processes insurance claims and payments by company policy or procedures. This includes scheduling refunds to collect past-due accounts, assigning balance status codes, reviewing collections, and resolving disputed charges.
• Oversees the administrative aspects of running a dental office, including payroll management (benefit eligibility for all employees), employee relations issues, performance appraisals and terminations, and leadership development programs.
• Develops business plans to optimize the utilization of facilities resourcesMaintain and monitor office suppliesBook and schedule patients and staff schedulesCoordinate office practices on a day-to-day basisIncrease productivity and efficiencyMaintain billing systems and cash controlHire and train new employeesCreate an adequate office budget and implement itMake sure employees produce outstanding customer service

Dental Office Manager Requirements:

• High School Diploma or GED
• Previous work experience
• Great leadership skills and problem-solving skills
• Excellent customer service
• Experience in a dental or medical setting, excellent organizational skills, and attention to detail.
• Understanding of billing and bookkeepingDHMO, Denti-Cal, PPO
• Highly organized with great attention to detail
• Bilingual Spanish/English a plus not required