Dental Office Manager: Patient Experience & Operations

Brite Choice Dental; Santa Fe Springs (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Brite Choice Dental in Santa Fe Springs, CA seeks a dedicated Dental Office Manager to oversee daily front office operations, scheduling, patient records, billing, and insurance processing.

You will coordinate with dentists and hygienists to optimize schedules, supervise administrative staff, ensure HIPAA compliance, and maintain a smooth, welcoming patient experience in a modern, patient-focused practice.

Qualifications

• Demonstrated skills in Dental Practice Management, including scheduling, billing, insurance coordination, and workflow optimization.
• Strong Customer Service and Communication skills, with the ability to interact professionally with patients, staff, and partners.
• Basic understanding of Dental Care procedures and terminology to support coordination between front office and clinical teams.
• Experience supervising administrative staff, delegating tasks, and providing feedback in a healthcare setting.
• Proficiency with dental practice management software, electronic health records, and standard office applications.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Knowledge of HIPAA and patient privacy standards; prior experience in a dental/medical office preferred.
• High school diploma or equivalent; additional healthcare admin training is a plus.

Responsibilities

• Oversee day-to-day front office operations, including scheduling appointments, managing patient records, coordinating billing and insurance processing, and monitoring office workflows.
• Supervise and train administrative staff, implement practice policies, and track key performance metrics.
• Ensure patients receive prompt, respectful service and that the clinical team is supported with accurate information and efficient systems.
• Collaborate with dentists and hygienists to optimize chairside schedules, manage supplies and vendor relationships.

Skills

Dental PM

Customer service

Communication

HIPAA knowledge

Staff supervision

Education

High school diploma

Tools

Dental PM software

EHR software

Office apps

Job description

Brite Choice Dental in Santa Fe Springs, CA seeks a dedicated Dental Office Manager to oversee daily front office operations, scheduling, patient records, billing, and insurance processing.

You will coordinate with dentists and hygienists to optimize schedules, supervise administrative staff, ensure HIPAA compliance, and maintain a smooth, welcoming patient experience in a modern, patient-focused practice.