Dental Office Operations Lead: Patient Care & Scheduling

Fitchburg Smile; Fitchburg (MA); In loco; USD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Paid time off

Descrizione del lavoro

Fitchburg Smile is seeking a highly organized Dental Office Manager to lead the daily operations of our practice. You will optimize clinical schedules, manage patient flow, present treatment plans, and supervise front-desk staff to ensure a smooth, patient-centered experience.

The ideal candidate has at least 3 years of direct dental office management experience, strong communication skills, and a commitment to HIPAA and safety protocols.

Competenze

• Minimum 3+ years of direct dental office management experience.
• Strong organizational skills.
• Patient-focused approach.
• Experience presenting treatment plans and payment options.

Mansioni

• Present comprehensive treatment plans and payment options to patients with clarity and care.
• Guide patients through their care journey to ensure high patient retention.
• Coordinate with clinical staff (dentists, hygienists, assistants) to maintain quality of care.
• Oversee and manage the practice schedule to maximize daily production and minimize downtime.
• Lead daily huddles and coordinate front-desk flow for smooth check-in/out.
• Manage staff schedules, administrative workflows, and team communication.

Conoscenze

Dental office management

Scheduling optimization

Patient care coordination

HIPAA compliance

Descrizione del lavoro

Fitchburg Smile is seeking a highly organized Dental Office Manager to lead the daily operations of our practice. You will optimize clinical schedules, manage patient flow, present treatment plans, and supervise front-desk staff to ensure a smooth, patient-centered experience.

The ideal candidate has at least 3 years of direct dental office management experience, strong communication skills, and a commitment to HIPAA and safety protocols.