Dental Office Operations Manager - Lead Patient Experience

InterDent Service Corporation; Santa Rosa (CA); In loco; USD 34.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee Assistance Program

Medical and pharmacy, dental, vision

Basic life, AD&D, long-term disability

Paid holidays and floating days

PTO (80 hours per year for hourly)

401k and deferred compensation

CE credits

Career opportunities to advance

Descrizione del lavoro

Gentle Dental Santa Rosa is seeking a Business Manager to keep the office running smoothly from open to close. You will supervise non-clinical staff, monitor hours, and ensure compliance with licensing and training requirements.

Partnering with operations leadership, you will drive patient satisfaction and office profitability. Responsibilities include overseeing daily office operations, team huddles, scheduling, and handling patient questions and insurance claims.

Competenze

• Previous dental or healthcare management experience preferred but not required.
• Excellent verbal and written communication skills.
• Computer literate; QSI/Denticon experience is a plus.

Mansioni

• Maintain an office environment that ensures optimal patient care and customer service.
• Directly supervise the office team, manage timesheets and trainings.
• Evaluate production and procedures to improve efficiency and profitability.
• Organize day-to-day operations, schedule staff and support providers.
• Handle patient payments and insurance claims in accordance with policy.
• Address patient complaints promptly and professionally.

Conoscenze

Dental management experience

Communication skills

Computer literacy

Strumenti

QSI/Denticon experience

Descrizione del lavoro

Gentle Dental Santa Rosa is seeking a Business Manager to keep the office running smoothly from open to close. You will supervise non-clinical staff, monitor hours, and ensure compliance with licensing and training requirements.

Partnering with operations leadership, you will drive patient satisfaction and office profitability. Responsibilities include overseeing daily office operations, team huddles, scheduling, and handling patient questions and insurance claims.