Dental Office Receptionist | Patient Experience Champion

Pds-Health-2; Santa Fe Springs (CA); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time

Descrizione del lavoro

Santa Fe Springs Modern Dentistry is seeking a friendly Receptionist to greet patients, answer calls, and manage the front desk in a professional, welcoming manner. You will schedule appointments, process payments, assist with patient registration, and support daily PPE goals while upholding company policies and regulatory requirements.

Responsibilities include maintaining a smooth patient flow, coordinating with clinicians and back-office staff, and ensuring a positive patient experience at

Competenze

• High School Diploma or GED is required.
• Excellent communication and interpersonal skills are essential.
• Ability to handle confidential patient records with discretion.
• Front desk and phone etiquette experience is preferred.

Mansioni

• Greet patients and guests professionally and hospitably.
• Schedule appointments to optimize provider day.
• Answer phones promptly and efficiently.
• Post payments to patient accounts.
• Assist with patient registration and check-in.
• Verify and update patient information.
• Support daily PPE processes and office huddles.
• Maintain front desk policies and regulatory compliance.

Conoscenze

Phone etiquette

Customer service

Communication skills

Organization

Confidentiality

Team player

Formazione

High School Diploma or GED

Strumenti

Practice management system

Descrizione del lavoro

Santa Fe Springs Modern Dentistry is seeking a friendly Receptionist to greet patients, answer calls, and manage the front desk in a professional, welcoming manner. You will schedule appointments, process payments, assist with patient registration, and support daily PPE goals while upholding company policies and regulatory requirements.

Responsibilities include maintaining a smooth patient flow, coordinating with clinicians and back-office staff, and ensuring a positive patient experience at