Dental Office Manager: Patient Experience & Growth

Sonrava; San Jose (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. seeks a Dental Office Manager to lead daily operations and support doctors and staff while delivering an exceptional patient experience in San Jose, CA.

You will supervise front desk tasks, coordinate schedules, manage insurance verifications, payments, and local marketing, and ensure compliance with health and safety regulations. Travel for training may be required.

Qualifications

• Minimum of high school diploma or equivalent; bachelor's degree preferred.
• 2+ years leadership/management experience, dental experience preferred.
• Strong communication and customer service skills.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Skills

Leadership/Management

Communication

Customer Service

Multi-tasking

Team motivation

Education

High school diploma

Bachelor's degree preferred

Job description

Western Dental Services, Inc. seeks a Dental Office Manager to lead daily operations and support doctors and staff while delivering an exceptional patient experience in San Jose, CA.

You will supervise front desk tasks, coordinate schedules, manage insurance verifications, payments, and local marketing, and ensure compliance with health and safety regulations. Travel for training may be required.