Dental Office Manager: Experience & Growth Lead

Sonrava Health; Forney (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead the day-to-day operations in support of doctors and staff and to help grow the practice while delivering an exceptional patient experience.

You will supervise front-office activities, coordinate patient education, verify insurance, process payments, and drive improvements in clinical and administrative efficiency. This role requires strong leadership and a focus on patient satisfaction.

Qualifications

• Minimum of high school diploma or equivalent; bachelor's degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership/management

Customer service

Communication

Multi-tasking

Organizational skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead the day-to-day operations in support of doctors and staff and to help grow the practice while delivering an exceptional patient experience.

You will supervise front-office activities, coordinate patient education, verify insurance, process payments, and drive improvements in clinical and administrative efficiency. This role requires strong leadership and a focus on patient satisfaction.