Dental Office Manager: Lead Team & Patient Experience

Talentify; Jackson (MI); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Job summary

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office in all operations, support doctors, and drive patient satisfaction. You will complete a ten-week training program designed to build business and leadership skills, with opportunities for growth and impact within our network.

The role offers full-time scheduling, a competitive salary with incentives, and a $2,000 sign-on bonus.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree is preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

Team management

Customer service

Communication

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office in all operations, support doctors, and drive patient satisfaction. You will complete a ten-week training program designed to build business and leadership skills, with opportunities for growth and impact within our network.

The role offers full-time scheduling, a competitive salary with incentives, and a $2,000 sign-on bonus.