Dental Office Manager: Lead Patient Experience & Growth

Sonrava Health; Katy (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid Time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead daily office operations in support of the doctors and staff, ensuring a smooth workflow and a premium patient experience.

You will oversee patient scheduling, billing, insurance verification, and compliance with health and safety regulations. The ideal candidate brings 2+ years of leadership experience in a dental setting, strong communication and organizational skills, and a proven ability to motivate teams.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of leadership/management experience; dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Skills

Leadership

Communication

Customer Service

Multitasking

Organizational Skills

Relationship Building

Education

High School Diploma or Equivalent

Bachelor’s Degree Preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead daily office operations in support of the doctors and staff, ensuring a smooth workflow and a premium patient experience.

You will oversee patient scheduling, billing, insurance verification, and compliance with health and safety regulations. The ideal candidate brings 2+ years of leadership experience in a dental setting, strong communication and organizational skills, and a proven ability to motivate teams.