Dental Office Manager: Lead Patient Experience & Growth

Sonrava Health; San Gabriel (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Job summary

Western Dental Services, Inc. seeks a Dental Office Manager to lead daily operations and support doctors and staff, ensuring a high-quality patient experience and smooth practice performance.

The role focuses on patient education, insurance verification, payment collection, and collaborating with providers; you will drive local marketing, monitor financial results, and enforce health and safety standards. This full-time position offers benefits including healthcare, PTO, 401(k), and EAP, with

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred.
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Skills

Leadership

Communication

Customer Service

Multi-tasking

Organization

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Western Dental Services, Inc. seeks a Dental Office Manager to lead daily operations and support doctors and staff, ensuring a high-quality patient experience and smooth practice performance.

The role focuses on patient education, insurance verification, payment collection, and collaborating with providers; you will drive local marketing, monitor financial results, and enforce health and safety standards. This full-time position offers benefits including healthcare, PTO, 401(k), and EAP, with