Dental Office Manager: Lead Patient Experience & Growth

Sonrava Health; Knoxville (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead the day-to-day operations of a busy dental practice and support doctors and staff in delivering outstanding patient care.

You will supervise front desk activities, manage insurance verification and payments, collaborate with providers, and drive local marketing while ensuring compliance with safety regulations. Travel may be required for training.

Qualifications

• Minimum of a high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of leadership or management experience; dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional patient experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership

Communication

Customer service

Multi-tasking

Team motivation

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead the day-to-day operations of a busy dental practice and support doctors and staff in delivering outstanding patient care.

You will supervise front desk activities, manage insurance verification and payments, collaborate with providers, and drive local marketing while ensuring compliance with safety regulations. Travel may be required for training.