Dental Office Manager: Lead Patient Experience & Growth

Sonrava Health; Fresno (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. seeks a Dental Office Manager to lead the office in day-to-day operations, supporting doctors and staff to develop the practice while delivering an exceptional patient experience.

You will oversee patient education, insurance verification, payment collection, and financial performance. The role requires collaboration with clinicians, staff, and trainers, with travel as needed; comprehensive benefits and PTO are provided.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional patient experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing concerns and educating treatment options; verify insurance and collect payments.
• Regular review of business results, profit and loss; develop plans to improve performance.
• Collaborate with providers and staff to communicate priorities and assignments.
• Lead local marketing initiatives to drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership experience

Communication skills

Customer service

Multi-tasking

Team motivation

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Western Dental Services, Inc. seeks a Dental Office Manager to lead the office in day-to-day operations, supporting doctors and staff to develop the practice while delivering an exceptional patient experience.

You will oversee patient education, insurance verification, payment collection, and financial performance. The role requires collaboration with clinicians, staff, and trainers, with travel as needed; comprehensive benefits and PTO are provided.