Dental Practice Leader: Patient Experience & Growth

Sonrava Health; Riverside (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. seeks a Dental Office Manager to lead daily operations, support doctors and staff, and deliver an exceptional patient experience. Responsibilities include enhancing patient satisfaction, reviewing business results, managing revenue and costs, coordinating with providers, leading local marketing, and ensuring health and safety compliance.

Travel for training is required. Requirements: high school diploma or equivalent; 2+ years of leadership experience; strong

Qualifications

• Minimum of high school diploma or equivalent required; bachelor's degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multitasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies to improve performance; collaborate with providers and staff.
• Lead strategic local marketing initiatives to drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership/management

Customer service

Communication

Team motivation

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Western Dental Services, Inc. seeks a Dental Office Manager to lead daily operations, support doctors and staff, and deliver an exceptional patient experience. Responsibilities include enhancing patient satisfaction, reviewing business results, managing revenue and costs, coordinating with providers, leading local marketing, and ensuring health and safety compliance.

Travel for training is required. Requirements: high school diploma or equivalent; 2+ years of leadership experience; strong