Dental Office Manager: Lead Ops & Patient Care - PTO

Guardian Dentistry Partners; Charlotte (NC); On-site; USD 55,000 - 65,000; Full time

Job summary

Guardian Dentistry Partners is seeking an experienced Corporate Office Manager to lead our dental practice operations in Charlotte, NC. The role drives five-star patient care while managing staff, policies, and finances to ensure in-network affordability and exceptional service.

You will oversee scheduling, billing, and clinical support, while guiding a team of front desk staff, assistants, hygienists, and dentists. Strong leadership and HIPAA discipline are essential.

Qualifications

• Ability to work independently with limited supervision.
• Strong organizational and prioritization skills.
• Excellent written and verbal communication skills.
• HIPAA and patient confidentiality compliance.
• Proficiency in Microsoft Office.

Responsibilities

• Direct and oversee all daily practice operations.
• Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency.
• Establish, implement, and monitor office policies and procedures.
• Prepare, manage, and monitor practice budgets.
• Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination.
• Hire, train, and supervise new office employees.
• Maintain general ledger, billing systems, and cash controls.
• Develop staff schedules to ensure optimal productivity.

Skills

Staff management

HIPAA compliance

Microsoft Office

Communication skills

Organizational skills

Prioritization skills

Tools

Microsoft Office Suite

Job description

Guardian Dentistry Partners is seeking an experienced Corporate Office Manager to lead our dental practice operations in Charlotte, NC. The role drives five-star patient care while managing staff, policies, and finances to ensure in-network affordability and exceptional service.

You will oversee scheduling, billing, and clinical support, while guiding a team of front desk staff, assistants, hygienists, and dentists. Strong leadership and HIPAA discipline are essential.