Dental Office Manager

Affordable Dentures & Implants; St. Louis (MO); On-site; USD 65,000; Full time

Job summary

An established industry player seeks a dynamic General Manager to lead a dental office dedicated to life-changing tooth replacement services. This role involves overseeing operations, enhancing patient experiences, and driving team performance in a supportive work culture. With a focus on leadership and business acumen, you will ensure smooth operations while maximizing office performance. Enjoy a fulfilling career with excellent work-life balance and comprehensive benefits, including medical, vision, and dental insurance, as well as paid time off. If you're passionate about leadership and making a difference in patient care, this opportunity is for you.

Benefits

Medical, Vision & Dental Insurance

Flexible Spending Accounts

401(k) with company match

Paid training and professional development

Excellent work-life balance

Paid time off (15 days per year)

Paid holidays

Qualifications

• 3-5 years of management experience in a healthcare environment.
• Strong leadership and communication skills to motivate the team.

Responsibilities

• Lead daily operations and ensure exceptional patient service.
• Hire, train, and retain a skilled team for high-quality patient care.

Skills

Leadership Skills

Analytical Thinking

Communication Skills

Interpersonal Skills

Management Experience

Education

High School Diploma

College Degree

Job description

Overview

Join Our Team as a General Manager – Dental Office

Location: Affordable Dentures & Implants

9960B Kennerly Road St. Louis, Missouri 63128

As a General Manager at our practice, you'll play a vital role in leading a team dedicated to providing life-changing tooth replacement services, all while working for a stable, reputable Dental Service Organization (DSO) that positively impacts the community and offers a fulfilling, long-term career.

We’re looking for a motivated and business-savvy General Manager (GM) to lead our dental office. In this role, you’ll oversee both the team and the business, driving performance while ensuring an exceptional patient experience.

As a self-starter with a strong grasp of key performance metrics, you’ll play a crucial role in maximizing the office’s performance. This position is perfect for someone passionate about leadership, operations, patient satisfaction, and contributing to life-changing tooth replacement services.

What We Offer:

• Medical, Vision & Dental Insurance
• Flexible Spending Accounts (Health and Dependent Care)
• 401(k) with company match
• Paid training and professional development
• A supportive, positive work culture with a dedicated team
• Excellent work-life balance (No nights or weekends)
• Paid time off (15 days per year) and paid holidays

Salary: $65,000 per year, plus bonus potential.

What You'll Do:

• Provide exceptional patient service with empathy, aligning interactions with patient needs, company policies, regulatory standards, and dental board guidelines.
• Lead daily team huddles to set expectations, optimize operations, and enhance both patient experience and business results.
• Hire, train, and retain a skilled, motivated team to ensure smooth operations and high-quality patient care.
• Present treatment options, verify insurance, and collect payments while maintaining high care standards; address patient concerns and educate them on insurance benefits, affordable payment options, and financing.
• Analyze monthly performance, manage P&L, align strategies with business goals, and implement initiatives to boost performance.
• Ensure essential systems and protocols are in place to support office operations, allowing the doctor to focus on dentistry.
• Oversee front and back office tasks, including daily operations, employee and patient relations, performance management, and achieving operational goals.
• Drive revenue by managing patient scheduling, staff productivity, and treatment planning.
• Take on additional tasks as needed to support office operations and meet business needs.

What You'll Need:

• 3-5 years of management experience
• Positive, winning mindset with consistency and reliability
• Strong leadership skills, with the ability to motivate and inspire your team
• Exceptional communication and interpersonal skills, able to connect with patients
• Analytical thinker, utilizing data to drive decision-making and continuous improvement
• Competitive and entrepreneurial mindset to exceed goals
• Proven success in treatment planning, case acceptance, and increasing production growth (preferred)
• High school diploma or equivalent; college degree preferred

About Affordable Care

Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com).