Dental Office Front Desk & Billing Specialist

Heartland; Westminster (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Daily Pay

Job summary

Mountain Range Dentistry, part of the Heartland Dental network, is seeking a Business Assistant to join our team. You will greet patients, manage front-office operations, and coordinate scheduling using Dentrix to support multiple providers.

You will also handle insurance claims, verify benefits, post payments, and assist in communicating treatment options to patients. The role emphasizes collaboration with clinicians and staff to optimize office efficiency and patient care, while adhering to

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Mountain Range Dentistry, part of the Heartland Dental network, is seeking a Business Assistant to join our team. You will greet patients, manage front-office operations, and coordinate scheduling using Dentrix to support multiple providers.

You will also handle insurance claims, verify benefits, post payments, and assist in communicating treatment options to patients. The role emphasizes collaboration with clinicians and staff to optimize office efficiency and patient care, while adhering to