Dental Front Desk & Admin Coordinator

Heartland Dental; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

Paid time off

Daily Pay

Job summary

Ledge Stone Dental Care, part of Heartland Dental, seeks a Business Assistant to join our Austin office. You’ll greet patients, manage front office tasks, and coordinate scheduling for multiple providers, while handling insurance communications and claims to keep the practice running smoothly.

Join a team that emphasizes learning, collaboration, and patient-first care. The role offers competitive benefits and opportunities to grow within a supported network of dental professionals.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI; HIPAA training required and data safeguards must be maintained.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Ledge Stone Dental Care, part of Heartland Dental, seeks a Business Assistant to join our Austin office. You’ll greet patients, manage front office tasks, and coordinate scheduling for multiple providers, while handling insurance communications and claims to keep the practice running smoothly.

Join a team that emphasizes learning, collaboration, and patient-first care. The role offers competitive benefits and opportunities to grow within a supported network of dental professionals.