Dental Front Office Pro — Admin & Patient Care

Heartland Dental; Angel Run (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay access

Job summary

Heartland Dental’s Smile Design Lithia office seeks a Front Office Business Assistant to greet patients, manage front desk duties, and schedule appointments using Dentrix. You’ll interact with patients and insurers, process claims, and support office workflows while upholding HIPAA and data safeguards.

Ideal candidates bring customer-focused service, strong communication, and 1+ years in dental/medical settings.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: answering phones, mail, email, and communications with patients/insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

HIPAA compliance

Tools

Dentrix

Job description

Heartland Dental’s Smile Design Lithia office seeks a Front Office Business Assistant to greet patients, manage front desk duties, and schedule appointments using Dentrix. You’ll interact with patients and insurers, process claims, and support office workflows while upholding HIPAA and data safeguards.

Ideal candidates bring customer-focused service, strong communication, and 1+ years in dental/medical settings.