Dental Office Front Desk & Admin Coordinator

Heartland Dental; Marshfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off

Daily Pay (on-demand)

Job summary

Heartland Dental is seeking a Business Assistant for Marshfield, MO to support the front office, manage patient communications, and help optimize office workflows. You will work with Dentrix for scheduling and records, coordinate appointments, and assist with billing and insurance tasks.

With a focus on teamwork and patient-first service, this role offers opportunities to learn and grow within a large, established network that values stability and professional development.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and patient communications.
• Use Dentrix for scheduling and maintaining patient records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims, verification of benefits.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for Marshfield, MO to support the front office, manage patient communications, and help optimize office workflows. You will work with Dentrix for scheduling and records, coordinate appointments, and assist with billing and insurance tasks.

With a focus on teamwork and patient-first service, this role offers opportunities to learn and grow within a large, established network that values stability and professional development.