Dental Office Assistant

Heartland Dental; Marshfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off

Daily Pay (on-demand)

Job summary

Heartland Dental is seeking a Business Assistant for Marshfield, MO to support the front office, manage patient communications, and help optimize office workflows. You will work with Dentrix for scheduling and records, coordinate appointments, and assist with billing and insurance tasks.

With a focus on teamwork and patient-first service, this role offers opportunities to learn and grow within a large, established network that values stability and professional development.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and patient communications.
• Use Dentrix for scheduling and maintaining patient records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims, verification of benefits.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Business Assistant

Marshfield Family Dental Care is looking for a Business Assistant to join our team.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

More About The Role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

About Marshfield Family Dental Care

Marshfield Family Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 5 person team that thrives on collaboration, communication, and community
• Marshfield Family Dental Care

1100 Spur Drive, Suite 30

Marshfield, Missouri 65706

• Rotating 4 day schedule, Every other Monday 8-5, Tuesday-Thursday 8-4, Every other Friday 7-3

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills