Dental Office Coordinator & Front Desk Pro

Heartland Dental LLC; Westlake (FL); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement savings plans

Six paid holidays

PTO

Résumé du poste

Dental Care at Seminole Ridge is seeking a Business Assistant to join our front-office team. The role supports overall administrative functions, patient flow, insurance processing, scheduling, and daily office operations in a healthcare setting.

Working hours are Monday to Friday, 11:00am–6:00pm. The successful candidate will thrive in a collaborative environment with a focus on patient experience and efficient office management within a Heartland Dental supported office.

Qualifications

• Fast-paced, customer-centric environment experience.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsabilités

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients/insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding items.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to enhance office performance.

Connaissances

Customer service

Communication

Organizational skills

HIPAA awareness

Outils

Dentrix

Description du poste

Dental Care at Seminole Ridge is seeking a Business Assistant to join our front-office team. The role supports overall administrative functions, patient flow, insurance processing, scheduling, and daily office operations in a healthcare setting.

Working hours are Monday to Friday, 11:00am–6:00pm. The successful candidate will thrive in a collaborative environment with a focus on patient experience and efficient office management within a Heartland Dental supported office.