Dental Office Coordinator – Clinic Operations

Indiana University; Indianapolis (IN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical and dental insurance

Tuition subsidy for IU courses

10+ paid holidays and winter break

Generous paid time off

Job summary

Indiana University School of Dentistry Indianapolis, IN is seeking a staff member to support the Graduate Operative Dentistry Clinic. The role includes scheduling appointments, ensuring adequate staff resources, answering phones, and handling billing and insurance processes.

Responsibilities also cover triage and handling patient and student inquiries, processing payments, and assisting in the clinic as needed.

Qualifications

• Requires at least a high school diploma or equivalent.
• Minimum 1 year of medical office or related experience.
• Proficient communication and strong professional comportment.
• Ability to manage patient scheduling and billing tasks.

Responsibilities

• Schedule patient appointments to support treatment and care.
• Ensure adequate staff resources to handle patient load.
• Answer phones and provide office information.
• Ensure clinic policy and regulatory compliance.
• Manage triage, patient/student queries, and escalate as needed.
• Process billing, apply insurance benefits and authorizations, and address discrepancies.
• Reconcile daily deposits and complete closing procedures.
• Place prescription orders and assist in clinic tasks.

Skills

Proficient communication

Professionalism

Time management

Quality focus

Flexibility

Dependability

Education

High school diploma or GED

1 year medical office experience

Indiana Radiology License (preferred)

Job description

Indiana University School of Dentistry Indianapolis, IN is seeking a staff member to support the Graduate Operative Dentistry Clinic. The role includes scheduling appointments, ensuring adequate staff resources, answering phones, and handling billing and insurance processes.

Responsibilities also cover triage and handling patient and student inquiries, processing payments, and assisting in the clinic as needed.