Dental Office Coordinator

acceleratedental; Rupert (ID); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Dental Benefits

Paid Time Off (PTO)

401(k) with Employer Match

Production Bonus Opportunities

Team Lunches

Summer & Christmas Parties

Job summary

Town Square Dental is seeking a Full-Time Front Office Coordinator to be the welcoming face of the practice. You will manage appointments, verify insurance, handle payments, and maintain a positive patient experience in a fast-paced environment.

The ideal candidate is organized, friendly, and patient-focused, with strong communication skills and a willingness to train in dental software and billing processes. Join a growing family-focused practice with plans to expand to a new facility.

Qualifications

• Required qualifications include a high school diploma or equivalent, strong computer and typing skills, excellent communication and customer service, multitasking in a fast-paced environment, experience with Google Docs/Sheets, and a team-oriented attitude.

Responsibilities

• Greet patients and create a welcoming first impression.
• Check patients in and out efficiently and handle phone calls, texts, emails, and faxes.
• Verify dental insurance benefits and discuss financing options.
• Manage and optimize the appointment schedule to maximize production.
• Support the team to ensure an outstanding patient experience.

Skills

Strong computer skills

Typing skills

Excellent communication

Customer service

Team player

Bilingual in English/Spanish (plus)

Education

High school diploma or equivalent

Tools

Open Dental

Weave

Talus Pay

Dental Menu

Digital X-rays

Cone Beam CT

Digital scanners

Job description

Are you an organized, friendly, and patient-focused professional looking to join a thriving dental practice? Town Square Dental is seeking a Full-Time Front Office Coordinator to become the welcoming face of our practice. If you enjoy building relationships, staying organized in a fast-paced environment, and helping create an exceptional patient experience, we'd love to meet you!

Why Join Town Square Dental?

Town Square Dental is a growing, family-focused practice.Our team is known for being collaborative, supportive, and committed to providing outstanding care to every patient who walks through our doors. With exciting plans to merge two successful practices into a brand-new facility in the coming year, this is a great opportunity to join a practice with a bright future and room to grow.

What You'll Do

As our Front Office Coordinator, you'll play a vital role in keeping the practice running smoothly by:

• Greeting patients and creating a warm, welcoming first impression
• Checking patients in and out efficiently
• Answering phone calls, texts, emails, and faxes
• Verifying dental insurance benefits
• Discussing financing options and collecting patient payments
• Managing and optimizing the appointment schedule to maximize production
• Supporting the team wherever needed to ensure an outstanding patient experience

Schedule

• Monday-Thursday | 8:00 AM - 5:00 PM
• One Friday per month (September-May)

What We're Looking For

Required Qualifications

• High school diploma or equivalent
• Strong computer and typing skills
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Experience with Google Docs and Google Sheets
• A positive attitude and willingness to work as part of a team

Dental experience is a plus but not required. We are willing to train the right person with outstanding customer service skills and a strong work ethic.

The Ideal Candidate Is:

• Detail-oriented
• Calm under pressure
• Warm, friendly, and welcoming
• Dependable and accountable
• A team player who is always willing to help
• Professional with patients and coworkers
• Drama-free and respectful
• Passionate about creating an exceptional patient experience
• Bilingual in English and Spanish is a plus, but not required.

Technology You'll Use

• Open Dental
• Weave
• Talus Pay
• Dental Menu
• Digital X-rays
• Cone Beam CT
• Digital scanners and modern dental technology

Compensation & Benefits

• $16-$20per hour (DOE)
• Dental Benefits
• Paid Time Off (PTO)
• 401(k) with Employer Match
• Production Bonus Opportunities
• Team Lunches
• Summer & Christmas Parties
• Supportive, collaborative work environment
• Opportunity to grow with an expanding practice

Why You'll Love Working Here

We're proud of our positive, team-oriented culture where everyone pitches in to help one another. We value accountability, respect, and kindness, and we're looking for someone who shares those values. If you're looking for more than just a job and want to be part of a practice that is growing and investing in its team, we'd love to hear from you!