Dental Front Office Coordinator

Smile Avenue Family Dentistry; Cypress (TX); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Growth path

Training and systems support

Job summary

Smile Avenue Family Dentistry in Cypress, Texas, is looking for a Front Office Coordinator to create a welcoming environment for patients. This role involves managing check-ins, leading financial conversations, and ensuring smooth scheduling.

The ideal candidate has experience in a dental or medical front office, demonstrating warmth and the ability to manage stress effectively. If you're someone who values building relationships with patients and can contribute to a positive office atmosphere, we want to hear from you.

Competitive pay and growth opportunities are offered, along with a supportive team environment.

Qualifications

• 2+ years of dental or medical front office experience preferred.
• Ability to stay calm and effective in high-pressure scenarios.
• Strong follow-through on tasks and commitments.

Responsibilities

• Greet patients warmly and ensure a welcoming atmosphere.
• Manage the check-in and check-out process smoothly.
• Lead financial and treatment-plan conversations clearly.

Skills

Warmth and hospitality

Calmness under pressure

Organizational skills

Effective communication

Ownership mindset

Education

Dental or medical front office experience

Tools

Open Dental

Job description

Dental - Front Office Coordinator

Most dental front desks are a phone, a clipboard, and "the doctor will be right with you." Ours isn't. At Smile Avenue Family Dentistry, the front office is the first and last impression of a practice built on one promise: every patient feels understood, confident, and cared for — every visit, no matter who they see. If you remember names, read the room, and want the nervous patient to leave better than they walked in, keep reading.

What You'll Do

• Greet every patient like they're expected and welcome — because they are.
• Own check‑in and check‑out — making sure required paperwork is complete and the daily schedule keeps flowing.
• Take ownership of day‑of schedule management to keep the day on time and minimize patient wait times.
• Lead financial and treatment‑plan conversations with clarity and zero pressure — we educate, we never push.
• Verify and explain insurance so patients understand their investment before they're surprised by it.
• Partner with our centralized scheduling and billing team for seamless communication and clean handoffs.
• Protect the patient experience when the day gets busy — managing the workflow so the office stays calm and welcoming. That's the real job.

What We're Looking For

• Genuine warmth and hospitality with every patient — you create a reassuring atmosphere.
• A demonstrated ability to stay calm and effective in stressful, high‑pressure moments.
• Dental or medical front office experience (strong preference for Open Dental + insurance familiarity).
• Strong organizational skills with proven follow‑through on tasks and commitments.
• Effective communication and a strong telephone presence.
• An ownership mindset — you take initiative without needing to be prompted.
• A belief that trust is built through careful attention to the details.
• Not for you if you want to clock in, stare at a screen, and avoid patients. We're relationship‑first, and the front desk sets the tone.

What We Offer

• Real systems and training — you'll be set up to win, not left to figure it out.
• A team that takes the patient experience as seriously as you do.
• Competitive hourly pay, a growth path, and a culture worth showing up for.

To Apply

Send your résumé, and tell us about one time you turned an anxious or frustrated person into someone who left happy. Applications without that story won't be reviewed — we read every one that includes it.