Dental Office Assistant: Front Desk Pro with Daily Pay

Heartland Dental; Bingham Farms (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Heartland Dental is seeking a Dental Office Assistant for our Bingham Farms office. The role supports front desk operations, scheduling, billing, and patient communications in a busy dental practice.

Ideal candidates have prior dental or medical office experience, strong communication, and the ability to protect patient information while delivering top-notch patient care. Team collaboration and ongoing learning are emphasized.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI and HIPAA training; ability to protect PHI and maintain safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communication with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Excellent communication

Organizational skills

Customer-centric

Fast-paced environment

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Office Assistant for our Bingham Farms office. The role supports front desk operations, scheduling, billing, and patient communications in a busy dental practice.

Ideal candidates have prior dental or medical office experience, strong communication, and the ability to protect patient information while delivering top-notch patient care. Team collaboration and ongoing learning are emphasized.