Dental Office Admin Pro - Front Desk & Billing

Heartland Dental LLC; West Palm Beach (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays

PTO

Daily Pay access

Job summary

Heartland Dental LLC is seeking a Business Assistant to support front office operations in West Palm Beach. You will greet patients, handle phones, mail, and emails, and coordinate scheduling for multiple providers using Dentrix.

The role emphasizes teamwork, patient service, and HIPAA-compliant handling of PHI. Heartland offers training, competitive benefits, and opportunities for growth within a stable dental support organization.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and strong organizational skills.
• Familiarity with dentrix or similar dental software preferred.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and patient communications.
• Schedule and confirm appointments for multiple providers using Dentrix.
• Process insurance claims, payments, and accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Business Assistant to support front office operations in West Palm Beach. You will greet patients, handle phones, mail, and emails, and coordinate scheduling for multiple providers using Dentrix.

The role emphasizes teamwork, patient service, and HIPAA-compliant handling of PHI. Heartland offers training, competitive benefits, and opportunities for growth within a stable dental support organization.