Dental Front Office & Treatment Plan Coordinator

My Harmony Smiles; Trinity (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Synergy Dental Spa is seeking a friendly front office coordinator to join our family team. You will manage billing, insurance claims and payment collections, while delivering an exceptional patient experience from check-in to check-out.

The role requires strong phone, verbal and written communication skills and comfort discussing financials with patients. Experience in a dental setting and knowledge of paperless record systems is preferred.

Qualifications

• Excellent phone, verbal and written communication are essential.
• Experience in a dental front office or as a treatment plan coordinator preferred.
• Comfort discussing financials, billing and insurance submissions.
• Proficient in updating patient records and scheduling in a paperless office.

Responsibilities

• Manage front office operations including billing, insurance claims and payments.
• Discuss financials with patients and collect payments.
• Address patient concerns and ensure a positive experience from check-in to checkout.
• Update patient records and scheduling in the paperless system.
• Utilize scheduling software to maintain efficient patient flow.

Skills

Phone skills

Verbal communication

Written communication

Customer service

Dental front office

Tools

Scheduling software

Job description

Synergy Dental Spa is seeking a friendly front office coordinator to join our family team. You will manage billing, insurance claims and payment collections, while delivering an exceptional patient experience from check-in to check-out.

The role requires strong phone, verbal and written communication skills and comfort discussing financials with patients. Experience in a dental setting and knowledge of paperless record systems is preferred.