Dental Treatment Coordinator

Charm Dental; San Diego (CA); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Immediate opening

Job summary

Charm Dental in San Diego, CA is seeking an experienced front desk manager/treatment coordinator/biller to join our team. You will manage front desk duties, present treatment plans, coordinate patient care, and handle billing and collections.

Key responsibilities include verifying insurance, posting payments, and following up with insurance providers to ensure smooth patient care. Experience with Open Dental is highly preferred and a strong focus on customer service is essential.

Qualifications

• Experience as front desk manager, treatment coordinator, or biller.
• Knowledge of Open Dental software is highly preferred.
• Ability to present treatment plans and financial arrangements.

Responsibilities

• Serve as the main contact for patients seeking treatment and scheduling.
• Coordinate treatment plans and patient flow.
• Verify insurance coverage and obtain authorizations as needed.
• Bill, preauthorize, and follow up with insurance companies.
• Collect and process patient payments and assist with billing inquiries.
• Maintain up-to-date medical records and demographics.
• Collaborate with healthcare providers to ensure seamless patient care.
• Provide exceptional customer service and address patient questions professionally.

Skills

Front desk management

Billing

Insurance verification

Customer service

Treatment coordination

Communication

Scheduling

Tools

Open Dental

Job description

Benefits:

401(k)

Bonus based on performance

Dental insurance

Immediate opening

Seeking an experienced front desk manager/treatment coordinator/biller to join our team.

Front Office Duties Include: Scheduling, treatment plan presentation, collections, posting payments, billing, claim follow up.

Knowledge of Open Dental practice management software is HIGHLY preferred.

Responsibilities:

• Serve as the main point of contact for patients seeking treatment
• Maintain patient flow and schedule appointments and coordinate treatment plans for patients
• Verify insurance coverage and obtain necessary authorizations for treatment -Knowledge of basic and advanced dental terminology and being comfortable with presenting dental information to patients. -Present treatment plan and financial arrangements (Sunbit, Carecredit)
• Bill/preauthorize/follow up with dental insurance company
• Collect and process patient payments and assist with billing inquiries
• Maintain accurate and up-to-date medical records and demographics
• Follow up with healthcare providers (including specialists) to ensure seamless patient care
• Provide exceptional customer service and address patient concerns or questions in a professional manner

Job Type: Full-time

Pay: $20.00 - $28.00 per hour