Treatment plan coordinator

My Harmony Smiles; Trinity (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Synergy Dental Spa is seeking a friendly front office coordinator to join our family team. You will manage billing, insurance claims and payment collections, while delivering an exceptional patient experience from check-in to check-out.

The role requires strong phone, verbal and written communication skills and comfort discussing financials with patients. Experience in a dental setting and knowledge of paperless record systems is preferred.

Qualifications

• Excellent phone, verbal and written communication are essential.
• Experience in a dental front office or as a treatment plan coordinator preferred.
• Comfort discussing financials, billing and insurance submissions.
• Proficient in updating patient records and scheduling in a paperless office.

Responsibilities

• Manage front office operations including billing, insurance claims and payments.
• Discuss financials with patients and collect payments.
• Address patient concerns and ensure a positive experience from check-in to checkout.
• Update patient records and scheduling in the paperless system.
• Utilize scheduling software to maintain efficient patient flow.

Skills

Phone skills

Verbal communication

Written communication

Customer service

Dental front office

Tools

Scheduling software

Job description

Synergy Dental Spa is looking for a friendly face to join our family team!

Excellent phone, verbal & written communication skills are very important for this position(You are the first voice our patients will hear and the first face our patients will see).

Manage front office operations, such as billing, insurance claims, and payment collections. You’ll need to be comfortable discussing financials and collecting payments. Knowledge in insurance codes, submission, & eligibility. Handle patient concerns, ensuring a positive patient experience from check-in to check-out. Previous experience in a dental field, preferably with experience of being a treatment plan coordinator. Computer knowledge to update patient records & scheduling (our office is paperless)