Dental Front Office Specialist (PSS I) - Dentrix Expert

InclusivCare; Avondale, Northern (AZ, KY); Híbrido; USD 38.000 - 48.000; Jornada completa

Descripción de la vacante

InclusivCare is seeking a Dental Patient Support Specialist I in Avondale to support both the dental team and patients with administrative tasks and scheduling. The role focuses on patient interactions, records management, and insurance coordination.

The candidate should have a high school diploma and 1 year of dental/healthcare experience, plus 1–2 years of Dentrix experience or similar software. Bilingual applicants are a plus.

Formación

• High school diploma or equivalent required; associate’s degree or certifications a plus.
• 1 year of experience in a dental office or healthcare setting; bilingual a plus.
• 1–2 years of Dentrix Experience or similar software.

Responsabilidades

• Greet patients upon arrival and provide information about procedures.
• Schedule, confirm, and reschedule appointments with accurate records.
• Collect patient information including medical and dental history, insurance details and consent forms.
• Verify dental insurance coverage and assist with claims and billing inquiries.
• Maintain accurate patient records and document treatments and communications.
• Process payments, issue receipts, and explain charges and payment plans.
• Assist in coordinating treatment plans and follow-up care.
• Contact patients for appointment reminders and post-treatment instructions.

Conocimientos

Patient interaction

Multitasking

Communication

Record keeping

Educación

High school diploma or equivalent

1 year dental/healthcare experience

Dentrix experience

Herramientas

Dentrix Experience

Descripción del empleo

InclusivCare is seeking a Dental Patient Support Specialist I in Avondale to support both the dental team and patients with administrative tasks and scheduling. The role focuses on patient interactions, records management, and insurance coordination.

The candidate should have a high school diploma and 1 year of dental/healthcare experience, plus 1–2 years of Dentrix experience or similar software. Bilingual applicants are a plus.