Dental Front Office & Patient Care Coordinator

AvaHR; Tempe (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

AvaHR is seeking a friendly and organized Dental Front Office/Patient Coordinator in Tempe to ensure a positive patient experience and efficient front-office operations. The role requires confidence with insurance, clarity in communication, and teamwork with clinical staff.

Responsibilities include greeting patients, managing calls, scheduling, verifying insurance, explaining costs, and posting payments. Experience with Dentrix is strongly preferred to support accurate records and billing.

Qualifications

• Previous dental front office experience is required.
• Dental insurance experience is required.
• Dentrix experience strongly preferred.
• Strong understanding of dental terminology and procedures.
• Experience with insurance verification, claims, and follow-up.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer phones and respond to patient questions.
• Schedule and confirm patient appointments.
• Verify dental insurance eligibility and benefits.
• Explain insurance coverage, deductibles, and limits to patients.
• Present treatment plans and discuss financial responsibilities.
• Coordinate treatment scheduling and follow-up for unscheduled care.
• Use Dentrix for scheduling, records, and billing.

Skills

Communication

Customer service

Multitasking

Detail oriented

Team player

Tools

Dentrix

Job description

AvaHR is seeking a friendly and organized Dental Front Office/Patient Coordinator in Tempe to ensure a positive patient experience and efficient front-office operations. The role requires confidence with insurance, clarity in communication, and teamwork with clinical staff.

Responsibilities include greeting patients, managing calls, scheduling, verifying insurance, explaining costs, and posting payments. Experience with Dentrix is strongly preferred to support accurate records and billing.