Dental Front Office Specialist - Patient-Centric, Mon-Fri

Wayland Dental; Cochituate (MA); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Paid Vacation & Holidays

401k with matching contributions

Health, dental, and vision plan

Life and Disability Insurance

Job summary

Wayland Dental is seeking an experienced Front Office Coordinator to manage day-to-day administrative tasks in a patient-centric, fully digital practice. You will greet patients, coordinate appointments, present treatment plans and finances, and support the dental team with operatory setup and sterilization.

The ideal candidate has dental front office experience, strong communication skills, and proficiency with Eaglesoft and Microsoft Office.

Qualifications

• Dental office experience required.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Responsibilities

• Maintain meticulous records to ensure provider, insurance, and patient accounts are posted correctly.
• Schedule and confirm patient appointments to maximize provider schedules.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns in a calm, professional manner.
• Assist clinical team with setup/breakdown of dental operatory and instrument sterilization.

Skills

Dental front office

Communication

HIPAA compliance

Office software

Education

High School Degree

Tools

Eaglesoft

Microsoft Office

Job description

Wayland Dental is seeking an experienced Front Office Coordinator to manage day-to-day administrative tasks in a patient-centric, fully digital practice. You will greet patients, coordinate appointments, present treatment plans and finances, and support the dental team with operatory setup and sterilization.

The ideal candidate has dental front office experience, strong communication skills, and proficiency with Eaglesoft and Microsoft Office.