Dental Front Office Specialist: Patient Care & Scheduling

Elevate Dental Partners, LLC; Longview (WA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

401(k) with match

Paid time off

Paid holidays

Team environment

Work-life balance

Job summary

Smiles of Longview, a dental practice in Longview, WA, is seeking a friendly Patient Care Coordinator to join the front-office team. The role focuses on creating a welcoming patient experience, guiding patients through treatment options, and handling financial discussions with care.

You will support daily operations, check patients in/out, answer calls, and help schedule appointments while collaborating with the practice team to ensure a smooth patient journey.

Qualifications

• Previous dental front office experience is required.
• Working knowledge of common dental terminology and procedures.
• Experience with Open Dental or similar dental practice management software.
• Strong communication and patient service skills.
• Comfortable discussing treatment plans and financial arrangements with patients.
• Organized, dependable, and able to manage multiple priorities in a busy practice.
• Professional, friendly, and team-oriented approach.

Responsibilities

• Welcome and check in/check out patients with a warm, professional approach.
• Answer incoming phone calls and assist patients with questions and scheduling.
• Present treatment plans and help patients understand their recommended care.
• Discuss financial arrangements and payment options with patients.
• Support daily front-office operations and maintain an organized, welcoming environment.
• Complete end-of-day administrative and office duties.
• Collaborate with the practice team to provide an excellent overall patient experience.

Skills

Dental front office

Dental terminology

Open Dental

Communication skills

Treatment plan discussions

Organization

Team-oriented

Tools

Open Dental

Job description

Smiles of Longview, a dental practice in Longview, WA, is seeking a friendly Patient Care Coordinator to join the front-office team. The role focuses on creating a welcoming patient experience, guiding patients through treatment options, and handling financial discussions with care.

You will support daily operations, check patients in/out, answer calls, and help schedule appointments while collaborating with the practice team to ensure a smooth patient journey.