Dental Front Office Coordinator – Scheduling & Patient Care

Socket.dev; Bonney Lake (WA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Company-paid Life Insurance

Disability Insurance

401(k) with company match

Paid Time Off

Job summary

Bonney Lake Family Dental Care seeks a Front Office Coordinator to join the team in Bonney Lake, WA. The role handles front desk duties, answers calls, schedules appointments, verifies insurance, and collects patient balances, while maintaining confidential health information.

You will work with the clinical team to ensure a smooth patient journey from check-in to checkout, providing a welcoming, professional experience using Open Dental or Dentrix.

Qualifications

• Previous dental front office experience preferred.
• Experience with dental practice management software such as Open Dental or Dentrix.
• Familiarity with dental terminology highly preferred.
• Strong communication and organizational skills.
• A team-oriented, dependable approach.
• Someone who enjoys creating a positive experience for patients and working collaboratively with the team.

Responsibilities

• Answer incoming calls promptly and professionally.
• Schedule and coordinate patient appointments
• Verify insurance coverage and benefits
• Accurately collect and manage patient balances
• Maintain patient health information with confidentiality and care
• Review treatment plans and verify accuracy based on insurance benefits
• Create a seamless, welcoming patient experience from check-in through check-out
• Work closely with the clinical team to support an efficient office flow

Skills

Communication

Organizational skills

Team player

Customer service

Education

Dental front office experience

Tools

Open Dental

Dentrix

Job description

Bonney Lake Family Dental Care seeks a Front Office Coordinator to join the team in Bonney Lake, WA. The role handles front desk duties, answers calls, schedules appointments, verifies insurance, and collects patient balances, while maintaining confidential health information.

You will work with the clinical team to ensure a smooth patient journey from check-in to checkout, providing a welcoming, professional experience using Open Dental or Dentrix.