Dental Patient Care Coordinator

RiseMe; Longview (TX); On-site; USD 57,308,000 - 80,231,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Supplemental Life & D Insurance

Critical Illness Insurance

Short-Term Disability

Long-Term Disability

Accident Insurance

401(k) with up to a 4% company match

Competitive PTO

Paid holidays

Team environment

Healthy work/life balance

Job summary

Smiles of Longview is hiring a Dental Patient Care Coordinator in Longview, WA. This full-time role offers $20–$28/hour and focuses on creating a welcoming patient experience while keeping the front office running smoothly.

You will guide patients through treatment plans and financial options from arrival to checkout. The position requires dental front office experience, familiarity with dental terminology, and proficiency with Open Dental or similar software.

Qualifications

• Previous dental front office experience is required.
• Working knowledge of common dental terminology and procedures.
• Experience with Open Dental or similar dental practice management software.

Responsibilities

• Welcome and check in/check out patients with a warm, professional approach.
• Answer incoming phone calls and assist patients with questions and scheduling.
• Present treatment plans and help patients understand their recommended care.
• Discuss financial arrangements and payment options with patients.
• Support daily front-office operations and maintain an organized, welcoming environment.
• Complete end-of-day administrative and office duties.
• Collaborate with the practice team to provide an excellent overall patient experience.

Skills

Dental front office

Communication

Patient service

Organizational skills

Tools

Open Dental

Job description

Dental Patient Care Coordinator

Smiles of Longview | Longview, WA
Full-Time | $20–$28/hour

Smiles of Longview is looking for a friendly, organized, and patient-focused Patient Care Coordinator to join our practice team. This role is a great fit for someone who enjoys creating a welcoming patient experience while keeping the front office running smoothly and efficiently.

As an Office Coordinator, you’ll be an important part of the patient journey—from the moment patients walk through the door to helping them understand their treatment and financial options.

What You'll Do

• Welcome and check in/check out patients with a warm, professional approach

• Answer incoming phone calls and assist patients with questions and scheduling

• Present treatment plans and help patients understand their recommended care

• Discuss financial arrangements and payment options with patients

• Support daily front-office operations and maintain an organized, welcoming environment

• Complete end-of-day administrative and office duties

• Collaborate with the practice team to provide an excellent overall patient experience

What We’re Looking For

• Previous dental front office experience is required

• Working knowledge of common dental terminology and procedures

• Experience with Open Dental or similar dental practice management software

• Strong communication and patient service skills

• Comfortable discussing treatment plans and financial arrangements with patients

• Organized, dependable, and able to manage multiple priorities in a busy practice

• Professional, friendly, and team-oriented approach

Schedule

• Monday: 8:30 AM–5:30 PM

• Tuesday: 8:30 AM–5:30 PM

• Wednesday: 8:30 AM–5:30 PM

• Thursday: 7:30 AM–4:30 PM

• Friday: 7:30 AM–1:30 PM

Compensation & Benefits

$20–$28/hour, based on experience

Full-time employees are eligible for:

• Medical insurance with a company-paid contribution

• Dental insurance

• Vision insurance

• Company-paid basic life insurance

• Supplemental Life & D Insurance

• Critical Illness Insurance

• Short-Term Disability

• Long-Term Disability

• Accident Insurance

• 401(k) with up to a 4% company match

• Competitive PTO

• Paid holidays

• A fun, friendly, and collaborative team environment

• A strong focus on healthy work/life balance

Join Our Team

If you’re personable, dependable, and enjoy working with people in a fast-paced healthcare environment, we’d love to hear from you. Join Smiles of Longview and become part of a team committed to creating a positive experience for both our patients and each other.