Dental Front Office & Business Assistant

Heartland Dental; Peoria (AZ); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Paid holidays

Daily Pay

Job summary

Arrowhead Creekside Dental, supported by Heartland Dental, seeks a Business Assistant to join our team in Peoria, AZ. You will greet patients, manage front desk tasks, and help schedule, bill, and process payments as part of a collaborative office.

The role emphasizes learning, teamwork, and patient-first service, with competitive benefits and opportunities for growth within a stable, national dental support organization.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Job description

Arrowhead Creekside Dental, supported by Heartland Dental, seeks a Business Assistant to join our team in Peoria, AZ. You will greet patients, manage front desk tasks, and help schedule, bill, and process payments as part of a collaborative office.

The role emphasizes learning, teamwork, and patient-first service, with competitive benefits and opportunities for growth within a stable, national dental support organization.