Dental Front Office & Scheduling Specialist | Four‑Day Week

Heartland Dental; Pace (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a Dental Front Office/Business Assistant for Pace Dental Care. The role supports the office by handling front desk duties, scheduling, billing, and patient communications.

The position offers a four-day work week with a schedule of 7:30am-5:15pm, and growth opportunities within a nationally recognized dental support organization. The ideal candidate will have at least 1 year of front desk experience in dental/medical settings, proficiency with Dentrix, strong

Qualifications

• 1+ years of experience in a dental, optical, or medical front desk role.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.
• Open-minded and flexible attitude.
• Experience with transferable skills may be considered.
• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI data safeguards awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communication with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File and follow up on insurance claims; verify benefits and coverage.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Excellent communication

Organizational skills

Customer-centric

Flexible attitude

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Front Office/Business Assistant for Pace Dental Care. The role supports the office by handling front desk duties, scheduling, billing, and patient communications.

The position offers a four-day work week with a schedule of 7:30am-5:15pm, and growth opportunities within a nationally recognized dental support organization. The ideal candidate will have at least 1 year of front desk experience in dental/medical settings, proficiency with Dentrix, strong