Dental Front Office & Scheduling Specialist — Daily Pay

Heartland Dental; Streetsboro (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Advanced Dental Care of Streetsboro is seeking a Dental Office Assistant to join our team. No prior dental experience required; you’ll greet patients, manage front desk duties, and help keep the office running smoothly.

You’ll work with Dentrix, schedule for multiple providers, file claims, process payments, and explain options to patients. Join a supportive Heartland Dental network focused on learning, teamwork, and patient care.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI handling as required by role.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims; verify benefits and explain coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Advanced Dental Care of Streetsboro is seeking a Dental Office Assistant to join our team. No prior dental experience required; you’ll greet patients, manage front desk duties, and help keep the office running smoothly.

You’ll work with Dentrix, schedule for multiple providers, file claims, process payments, and explain options to patients. Join a supportive Heartland Dental network focused on learning, teamwork, and patient care.