Dental Front Office & Business Support (Daily Pay)

Heartland Dental LLC; Kuna (ID); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

PTO (paid time off)

Daily Pay

Job summary

Falcon Point Dental Care seeks a friendly Front Office Assistant/Business Assistant to greet patients, manage front desk duties, and schedule appointments. The role uses Dentrix for records, with emphasis on claims processing and payment posting, ensuring smooth daily office operations.

You will work in a collaborative Heartland Dental-supported environment, with opportunities for professional growth and patient-centered service excellence.

Qualifications

• 2+ years of experience in a dental front desk role.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.
• Detail-oriented and customer service focused.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Dental front desk

Insurance billing

Customer service

Communication

Tools

Dentrix

Job description

Falcon Point Dental Care seeks a friendly Front Office Assistant/Business Assistant to greet patients, manage front desk duties, and schedule appointments. The role uses Dentrix for records, with emphasis on claims processing and payment posting, ensuring smooth daily office operations.

You will work in a collaborative Heartland Dental-supported environment, with opportunities for professional growth and patient-centered service excellence.