Dental Front Office Pro - Scheduling, Billing & Patient Care

Heartland Dental; Schertz (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

6 paid holidays

Paid time off

Daily Pay

Job summary

Schertz Family Dental in Schertz, TX is seeking a motivated Business Assistant to join our patient-focused team. You will manage front office duties, verify insurance, submit claims, present treatment options, and support Dentrix-based scheduling and records.

A positive, collaborative attitude is essential. Heartland Dental supports your growth with training, competitive benefits including health insurance and a 401(k), plus daily pay access.

Qualifications

• Experience in fast-paced, patient-centric front office environments.
• Strong communication and organizational skills.
• Knowledge of PHI and HIPAA training compliance required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Handle front office duties: phones, mail, emails, scheduling, insurance communication.
• Use Dentrix for scheduling and records management.
• Schedule and confirm multiple providers' appointments.
• Process insurance claims and follow up on benefits and coverage.
• Post payments and manage accounts receivable; review treatment plan fees and options.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Schertz Family Dental in Schertz, TX is seeking a motivated Business Assistant to join our patient-focused team. You will manage front office duties, verify insurance, submit claims, present treatment options, and support Dentrix-based scheduling and records.

A positive, collaborative attitude is essential. Heartland Dental supports your growth with training, competitive benefits including health insurance and a 401(k), plus daily pay access.