Dental Front Office Pro: Scheduling, Billing & Patient Care

Heartland Dental; Melissa (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant to join Cardinal Dental Care in Melissa, TX. You will greet patients, manage front office tasks, schedule with Dentrix, and file insurance claims while supporting accounts receivable and patient communications.

The role requires HIPAA training, strong communication, and organization; dental software experience is preferred and training will be provided. Join a team with 20+ years of industry leadership and a patient-first culture.

Qualifications

• Fast-paced, customer-centric environment experience.
• Excellent communication and organizational skills.
• HIPAA training and PHI safeguarding required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phone, mail, email, and insurance communications.
• Utilize Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Skills

Customer service

Excellent communication

Organizational skills

Tools

Dentrix

Dental software

Job description

Heartland Dental is seeking a Business Assistant to join Cardinal Dental Care in Melissa, TX. You will greet patients, manage front office tasks, schedule with Dentrix, and file insurance claims while supporting accounts receivable and patient communications.

The role requires HIPAA training, strong communication, and organization; dental software experience is preferred and training will be provided. Join a team with 20+ years of industry leadership and a patient-first culture.