Dental Front Office Pro: Patient-First Admin, Dentrix Expert

Heartland Dental; Georgetown (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental's Dental Care at Cedar Brakes in Georgetown, TX is seeking a Business Assistant to support our front office in a patient-focused, state-of-the-art environment.

This role uses Dentrix for scheduling and records, verifies insurance, submits claims, discusses treatment with patients, processes payments, and supports providers to optimize office workflow.

Strong communication and organizational skills, HIPAA awareness, and experience in fast-paced settings are valued.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: answer phones, check office mail and email, communicate with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

HIPAA awareness

Tools

Dentrix

Job description

Heartland Dental's Dental Care at Cedar Brakes in Georgetown, TX is seeking a Business Assistant to support our front office in a patient-focused, state-of-the-art environment.

This role uses Dentrix for scheduling and records, verifies insurance, submits claims, discusses treatment with patients, processes payments, and supports providers to optimize office workflow.

Strong communication and organizational skills, HIPAA awareness, and experience in fast-paced settings are valued.