Dental Front Office Pro: Scheduling & Billing

Heartland Dental LLC; Clearwater (FL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

6 paid holidays

Paid time off

Daily Pay

Job summary

Smile Design Countryside is seeking a Front Office Business Assistant to join Heartland Dental’s supported office. You will greet patients, handle phones, scheduling, insurance communications, and payments to ensure smooth daily operations.

The role offers front office duties across providers, HIPAA-compliant handling of PHI, and opportunities to learn Heartland Dental systems while contributing to excellent patient care.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organisational skills.
• HIPAA training and PHI protection familiarity.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients/insurers.
• Schedule and confirm appointments for multiple providers.
• Process insurance claims and follow up on outstanding items.
• Post payments and manage accounts receivable.
• Explain treatment plan fees and payment options.
• Support the team in implementing Heartland Dental systems for office efficiency.

Skills

Communication

Organisational skills

Customer service

PHI handling

Tools

Dentrix

Job description

Smile Design Countryside is seeking a Front Office Business Assistant to join Heartland Dental’s supported office. You will greet patients, handle phones, scheduling, insurance communications, and payments to ensure smooth daily operations.

The role offers front office duties across providers, HIPAA-compliant handling of PHI, and opportunities to learn Heartland Dental systems while contributing to excellent patient care.