Dental Front Office Pro — Patient Care & Growth

Smalltown Dental; Peoria (IL); On-site; USD 48,711,936 - 65,904,384; Full time

Benefits offered by this job

401K (We Match!)

Health Insurance

CE allowance

Team Bonus

Uniform Allowance

Paid Holidays

Paid Time Off

Smalltown University - Education &

Daily Support - from Leadership Team

Volunteer Time Off

Job summary

Smalltown Dental is seeking a dedicated Front Office team member to support patient care across multiple offices. The role emphasizes strong communication, multi-tasking, and a proactive attitude in a busy dental environment.

You will handle scheduling, patient inquiries, and basic financial conversations, while maintaining accurate reports and collaborating with leadership to meet targets. Competitive hourly pay and benefits accompany this opportunity.

Qualifications

• Front desk experience in a dental setting.
• Knowledge of dental terminology.
• Strong understanding of patient care.

Responsibilities

• Communicate with patients regarding their treatment needs in person, by phone, and by email.
• Follow office guidelines to achieve set goal targets.
• Provide high-level customer service to our amazing patient base.
• Schedule and confirm appointments.
• Collect payments and assist in financial conversations.
• Print and maintain various reports.
• Work with your team to accomplish established goals.

Skills

Dental front office

Patient care

Interpersonal communication

Learning agility

Attention to detail

Tools

Dentrix Ascend

Job description

Smalltown Dental is seeking a dedicated Front Office team member to support patient care across multiple offices. The role emphasizes strong communication, multi-tasking, and a proactive attitude in a busy dental environment.

You will handle scheduling, patient inquiries, and basic financial conversations, while maintaining accurate reports and collaborating with leadership to meet targets. Competitive hourly pay and benefits accompany this opportunity.