Business Team

Smalltown Dental; Peoria (IL); On-site; USD 48,711,936 - 65,904,384; Full time

Benefits offered by this job

401K (We Match!)

Health Insurance

CE allowance

Team Bonus

Uniform Allowance

Paid Holidays

Paid Time Off

Smalltown University - Education &

Daily Support - from Leadership Team

Volunteer Time Off

Job summary

Smalltown Dental is seeking a dedicated Front Office team member to support patient care across multiple offices. The role emphasizes strong communication, multi-tasking, and a proactive attitude in a busy dental environment.

You will handle scheduling, patient inquiries, and basic financial conversations, while maintaining accurate reports and collaborating with leadership to meet targets. Competitive hourly pay and benefits accompany this opportunity.

Qualifications

• Front desk experience in a dental setting.
• Knowledge of dental terminology.
• Strong understanding of patient care.

Responsibilities

• Communicate with patients regarding their treatment needs in person, by phone, and by email.
• Follow office guidelines to achieve set goal targets.
• Provide high-level customer service to our amazing patient base.
• Schedule and confirm appointments.
• Collect payments and assist in financial conversations.
• Print and maintain various reports.
• Work with your team to accomplish established goals.

Skills

Dental front office

Patient care

Interpersonal communication

Learning agility

Attention to detail

Tools

Dentrix Ascend

Job description

Ready to join a multi-office dental practice making waves in the field? Smalltown Dental strives to become the new standard of dental care, and we are looking for new additions to the team that will help us improve our patient care.

The dental business team member is a key position that requires a knack for customer service, a positive attitude, and the ability to learn quickly. An ideal candidate is a strong communicator, feels comfortable multi-tasking, and is excited to play a role in improving the lives of our patients.

If you have been searching for an opportunity to develop your career and learn new skills alongside dedicated professionals, we look forward to hearing from you!

Requirements

• Dental front office experience
• Knowledge of dental terminology
• High-level understanding of patient care
• Interpersonal communication (written and verbal)
• Ability to learn quickly and grasp new concepts
• Attention to detail - We are an organization with seasoned professionals. We value those who have a keen eye for detail
• Strong understanding of utilizing computers and dental software (Dentrix Ascend experience preferred but not required)

Business Team Benefits

• 401K (We Match!)
• Health Insurance
• CE allowance
• Team Bonus
• Uniform Allowance
• Paid Holidays
• Paid Time Off
• Smalltown University - Education & Growth
• Daily Support - from Leadership Team
• Volunteer Time Off

Day To Day Responsibilities

• Communicate with patients regarding their treatment needs in person, by phone, and by email
• Follow office guidelines to achieve set goal targets
• Provide high-level customer service to our amazing patient base
• Schedule and confirm appointments
• Collect payments and assist in financial conversations
• Print and maintain various reports
• Work with your team to accomplish established goals

If You Answer Yes To The Following Questions

• Are you ready to propel your career to the next level?
• Do you want to be a part of a growing team of talented individuals who support and encourage each other?
• Are you looking to have a lot of fun while helping patients improve their lives?

Our office offers a competitive hourly rate for qualified applicants, with generous benefits, including health insurance

Pay Ranges: $17-$23 per hour

We are looking for serious and forward-thinking candidates for this incredible opportunity!